Just had an e-mail from eBay notifying they are revising their selling/listing rules next month....this set alarm bells ringing...
"If the time elapses without a response or a refund to the buyer, eBay will generally refund the cost of the item and postage to the buyer and, when appropriate, seek to recover transaction funds from the seller as currently happens through the existing PayPal process"
reads as if they will do a kind of charge-back refund which probably won't be fair to the seller, after all, not all requests for refunds etc are valid or fair. Also they are extending compulsory free postage on clothing (thankfully not militaria - yet) is a new one. Also sellers will have to specify delivery times....now that'll be fun when sending to places like Italy with their notorious/infamous postal service. We will as sellers also have to specify returns/refunds in the listings which might invite buyers to think all items can be returned which shouldn't be the case unless the description/condition was inaccurate.
"If the time elapses without a response or a refund to the buyer, eBay will generally refund the cost of the item and postage to the buyer and, when appropriate, seek to recover transaction funds from the seller as currently happens through the existing PayPal process"
reads as if they will do a kind of charge-back refund which probably won't be fair to the seller, after all, not all requests for refunds etc are valid or fair. Also they are extending compulsory free postage on clothing (thankfully not militaria - yet) is a new one. Also sellers will have to specify delivery times....now that'll be fun when sending to places like Italy with their notorious/infamous postal service. We will as sellers also have to specify returns/refunds in the listings which might invite buyers to think all items can be returned which shouldn't be the case unless the description/condition was inaccurate.