London Cabbie
Well-Known Member
Has anyone heard from Jay at Headwind...?
Headwind Mfg...?
- Thread starter London Cabbie
- Start date
ShanghaiJack
Member
I have 3 Headwind jackets on order, pre-paid.
I emailed Jay 3 weeks ago for an update, sadly
no reply.
Portland is turned upside down, hopefully Jay
and his loved ones are not caught up in all of
the mayhem.
Fingers crossed.
I emailed Jay 3 weeks ago for an update, sadly
no reply.
Portland is turned upside down, hopefully Jay
and his loved ones are not caught up in all of
the mayhem.
Fingers crossed.
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Smithy
Well-Known Member
Doesn't sound good Magnus.
There was a bit of a kerfuffle here right before Mexican Beer Virus hit where a member here had a horrific experience with Headwind. Long story short, he eventually got his money back but not before much wailing and gnashing of teeth. TBH it was bloody awful customer service from Headwind. There was a lot of excuses about not being able to get materials, etc, etc, but it dragged on for an age and unsurprisingly the chap concerned (Burt - he'll hopefully chime in) had to play the "right I'm going to contact the credit card company and let the shit hit the fan" card. Almost exactly after that, CV hit and since then I don't think Jay (the chap from Headwind) has been seen around here.
If it was me, after the nonsense with Burt's order I'd tread carefully.
There was a bit of a kerfuffle here right before Mexican Beer Virus hit where a member here had a horrific experience with Headwind. Long story short, he eventually got his money back but not before much wailing and gnashing of teeth. TBH it was bloody awful customer service from Headwind. There was a lot of excuses about not being able to get materials, etc, etc, but it dragged on for an age and unsurprisingly the chap concerned (Burt - he'll hopefully chime in) had to play the "right I'm going to contact the credit card company and let the shit hit the fan" card. Almost exactly after that, CV hit and since then I don't think Jay (the chap from Headwind) has been seen around here.
If it was me, after the nonsense with Burt's order I'd tread carefully.
mulceber
Well-Known Member
Beat me to it, Tim. Yeah, I don't know Jay's exact situation, but I do know that these issues predate the pandemic, the BLM protests, all of it. If I'm being generous, I'd say you should find out the deadlines for your credit card and treat that as the rock solid deadline for Jay to ship your jacket. Jay's delivery record has been bad enough that you absolutely should not let this go beyond the window for disputing the charge.
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Smithy
Well-Known Member
I would say that's a very wise move if you haven't had any communication since March and especially after trying to email them three times. Three strikes and you're out as they say.
ShanghaiJack
Member
Sadly, for me, I paid via PayPal, direct withdraw from my bank account.
So... Time will tell if I am satisfied, or a statistic.
I'm remaining optimistic, and I hope that Jay comes through.
Better late, than never.
So... Time will tell if I am satisfied, or a statistic.
I'm remaining optimistic, and I hope that Jay comes through.
Better late, than never.
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London Cabbie
Well-Known Member
Lady from claims asked me where it’s been sent from.
“Lady, if it was from the moon it would not take 1 year and no word...”
im afraid many will take advantage of CV.
“Lady, if it was from the moon it would not take 1 year and no word...”
im afraid many will take advantage of CV.
Pilot
Well-Known Member
If on purpose... what a shame!
Smithy
Well-Known Member
Jack, doesn't PayPal have some kind of buyer protection? I haven't used my PayPal in an age so can't remember but I thought there was.
ShanghaiJack
Member
PayPal does have ways to attain a refund.
But, I am patient, and I like Jay, he's always
been available pre-covid. And I have faith in
him, and in his honor. (call me old fashioned)
If I get burned, you will all be the first to know.
My fingers are crossed, glass half full, rosary beads polished.
he he he
But, I am patient, and I like Jay, he's always
been available pre-covid. And I have faith in
him, and in his honor. (call me old fashioned)
If I get burned, you will all be the first to know.
My fingers are crossed, glass half full, rosary beads polished.
he he he
dinomartino1
Well-Known Member
He is still active on ebay
London Cabbie
Well-Known Member
I bet he’s very active on here...
B-Man2
Well-Known Member
FYI
Last seen on the forum May 2, 2020. As reported by VLJ in his member profile.
experimental1911
New Member
HELLO VLJ!
I am also looking to see if anyone has had any contact with Jay at Headwind. I prepaid for a jacket and fear that it may have been a mistake. The phone seems to be disconnected. No response back on emails either. This is a major bummer! Any help would be appreciated! thanks in advance, brandon
