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I was expecting a lack of communication when I placed an order back at the start of October. However, I wanted to change the lining choice to wool tartan (+£50), and emailed mid-October, mid-November and early December to ask for a separate payment request to update the order. I’ve not had a...
Just as an update, Dave did let me know 3 weeks ago that he has had a bereavement, and understandably has been otherwise occupied; he did say he “will be getting back to things soon”, but I do not know when that will be.
Hopefully this is informative for those of you who are waiting to hear...
Yes, 25" cuffs included - yes, I am measuring exactly like that. I'd allow a 0.5" discrepancy for measuring error, but it's definitely not 25" to the end of the leather - the knit of the cuff is almost 3" long
The official measurements were posted earlier in the thread:
I measure my 42 as having 25 inch sleeves from shoulder seam to the end of the cuff knit.
I'm 6ft without shoes (183cm), 41 inch chest.
He's still going, but in my experience has been slow to reply, often not replying until chased several times - I've got a Buco J21 on order (paid mid-March); there were delays in leather getting delivered, and was told 22nd May that my jacket was about to be made "the coming weekend" - had an...
Just as an update, I did receive a reply from Platon in March, with an estimated ship date in April. Unfortunately, there were further delays, and was told it was hoped my order would ship in May, and to chase the first week of May for an update. I’ve sent three emails in May, and not received...
Bumping an old topic.
I’m struggling to find a pair of high rise (>13” front rise on a 32 waist) denim. Judging by available measurements, the best option seems to be the LVC 1944 501xx. I can’t find reliable measurements for the Lee Archives 101b 1954 Riders.
Any more suggestions?
I understand this and appreciate everyone’s input. I think it’s reasonable that after sending payment almost 8 weeks ago, and asking numerous times for confirmation of the order, to expect at least a brief response - for all I know the business may no longer be in operation, there may be...
Thanks all. I placed my order on the 20th January, and have not had a response from either of my two emails seeking order confirmation/an estimate on completion. I suppose I should heed the warnings about Platon's approach customer service?!
How should I set my expectations with regards to communication from Platon? I ordered on Sunday, and have not received any confirmation or acknowledgement of the order, other than a PayPal receipt.