Peter Graham
Well-Known Member
Among other odd things happening to me forum wise, I cannot delete PM's. My inbox and outbox are full so I don't think I can send or recieve messages. Is anyone else having this problem ?
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PM's will not delete
- Thread starter Peter Graham
- Start date
bfrench
Administrator
Peter Graham said:
Hi, Peter,
When you go to your INBOX - there is a list of messages and to the right a box.
You can individually select a message or go to the bottom of the page and select MARK ALL - then in the drop down box at the bottom right of the page - select Delete All.
In each message at the bottom right hand side there is an X - this will delete the message as you read it.
Bill French
Vcruiser
Well-Known Member
hacker said:Vcruiser said:
Wrong you say......must be operator error...I just tried it and it worked fine
Just tried again...
Checked the boxes....brought up "delete marked"....then clicked the 'Yes" box....and it took me back to message page...WITH NO DAMN DELETIONS!!!!...I tell ya!
Get Bill on the phone...and use your pull with the Mod for a fix...WillYA...?
StressedOutToTheMax
Van,
I am not sure if this is what you tried........but I just did the following:
1) Went to both "Inbox" and "Outbox" and tried the following procedure......
2) Went to the bottom right of the page and then to the box titled "Mark/Unmark as Important"
3) Clicked on that box to expose the other info in the box which is "Delete Marked"
4) Then go over to the empty boxes on the far right of the page and "Check" the box for any and all messages you want to delete.
5) Then go back to the "Delete Marked" area and click on "Go" to the immediate right.
After clicking "Go" and reaffirming that decison, I noted any messages which I selected were gone. Maybe I just got lucky,,,I am not sure.
Ted
I am not sure if this is what you tried........but I just did the following:
1) Went to both "Inbox" and "Outbox" and tried the following procedure......
2) Went to the bottom right of the page and then to the box titled "Mark/Unmark as Important"
3) Clicked on that box to expose the other info in the box which is "Delete Marked"
4) Then go over to the empty boxes on the far right of the page and "Check" the box for any and all messages you want to delete.
5) Then go back to the "Delete Marked" area and click on "Go" to the immediate right.
After clicking "Go" and reaffirming that decison, I noted any messages which I selected were gone. Maybe I just got lucky,,,I am not sure.
Ted
siddhartha
Administrator
Can you try on another computer, just to rule that variable out?
Thanks
Chris
Thanks
Chris
siddhartha
Administrator
I am thinking that perhaps the original computer is showing you a cached page.
So, reload the page, and hold the shift key (at least on a mac) as this forces the browser to reload a fresh page
Chris
So, reload the page, and hold the shift key (at least on a mac) as this forces the browser to reload a fresh page
Chris
bfrench
Administrator
Vcruiser said:
Hi, Van,
Just happened to check in before going tits up and saw your post about not being able to delete PMs.
So I checked the forum configuration and if messages are not deleted then the oldest message is deleted and replaced by a new PM - Now I'm presuming this is happening - I'll prove this by sending a PM immediately after this post.
Next - which browser are you using - Internet Explorer on both computers or another browser?
I'll be back on line about 6:00 AM - so please PM me to let me know you've received the latest PM - that way we'll know that part of the program is working in your setup.
Bill French
Vcruiser
Well-Known Member
bfrench said:
Bill
My "in box" is not full. I was just trying to delete a couple of PMs.
On my computer it's AOL Internet Explorer and I also have broadband with AOL account.
On this computer I get to the "yes" box on deleting PMs...and click it...but then it directs me back to PM page...without deleting.
My wifes computer is Internet Explorer...Comcast broadband...
and there is no problem deleting PMs through the steps.
Van
bfrench
Administrator
Vcruiser said:
Hi, Van,
It may be a AOL configuration problem
Try installing the Mozilla FireFox browser on your computer and then try deleting messages.
http://www.mozilla.com/en-US/firefox/
Only takes a few minutes.
Off to bed - talk in the morning - I'll walk you through the FireFox installation if necessary.
Bill French
