Bill Kelso. Whats happening?

That was my first high-end jacket. The leather is indeed excellent. Be wary though - it’s the gateway jacket. ;) 2-3 years later, I’ve got 4 A-2s, a B-3, and a B-10.
Yes I have to be careful as I've recently bought a few gateway wristwatches too... can't get two expensive hobbies at the same time! :)

Thank you for being so helpful- this seems like a very friendly forum. You have put my mind at rest, especially if they are actually receiving more orders, that's a good thing.
 

mulceber

Well-Known Member
I’ve managed to show some semblance of restraint by restricting myself to AAF, but the rest of those are on the list. ;)
 

Brettafett

Well-Known Member
Go for it, Brett. Imagine a Wested with BK’s materials and attention to detail.
Bottom of a list that keeps growing damit.
I would love a russet BK, that's next. Also looking at another G-1, but Autumn/ Winters a ways away, so I have time. Same goes for a Bronson B-10.
I am vacillating like crazy with that other BK Dubow, keep it or sell it. I am tinkering with patching it up, but then Id have three seal Dubows. Maybe best to move it and use fund towards a russet Kelso.
 

Greg Gale

Well-Known Member
Been trying to purchase a jacket from BK since May. My wallet is ready and open. I've only got "sorry we have a backlog due to COVID, we'll get back to you" kind of replies so far :( I'd really, really like a BK.
 

mulceber

Well-Known Member
I'm in kind of a similar boat: ordered from them in March, and the three times I've tried to check in in the last month and a half I've gotten a robo-response. Someone else on facebook who ordered around the same time as me has his, so I'm hoping mine's due to be made soon, but I really have no idea what's going on.
 

Brettafett

Well-Known Member
Been trying to purchase a jacket from BK since May. My wallet is ready and open. I've only got "sorry we have a backlog due to COVID, we'll get back to you" kind of replies so far :( I'd really, really like a BK.
Still have that new Seal Dubow ;) Greg or that GW Monarch ;) ;)
I received a generic email, they've been making face masks...
 

ausreenactor

Well-Known Member
I'm in kind of a similar boat: ordered from them in March, and the three times I've tried to check in in the last month and a half I've gotten a robo-response. Someone else on facebook who ordered around the same time as me has his, so I'm hoping mine's due to be made soon, but I really have no idea what's going on.
Could be tied to hide choice as well. Get your money back and get a Platon Dubow! ;)
 

stanier

Well-Known Member
I just received another notification of their upgraded G&F M422a.

I think some are still frustrated with the comms...
Yes, I'm frustrated but in a slightly more grey area. I've had a couple of communications from BK recently including the one this morning enticing me with a very nice G&F M-422a...

However, imagine how I feel that 4 emails from me over about 3 months and an order to Dubow Mfg and total silence in response. I know Dubow Mfg is in some sense a separate company, but as my receipt is from Bill Kelso, and obviously the people I've paid money to, I feel entitled to feel there's more than a passing relationship between the businesses. All I want to know is when will I get my jacket, 4 days, 4 weeks or 4 months, just an indication. If it wasn't for the lovely Platon Dubow's I've seen here and the previous fantastic service I've had from BK I wouldn't be pedaling this bike. If people are ill or having some issue I can be full of sympathy, but total and utter silence is frankly pants in my book. And to send emails marketing further product is brown pants and I'm getting ever more browned off:mad:
 

B-Man2

Well-Known Member
Sometimes it’s worth it to pay the high end prices ( if you can) just to avoid all of the frustration and stress of dealing with a company that shows the buyer little if any courtesy, consideration and won’t communicate with you after they’ve taken your money. It’s a shame because I remember when BK and DuBow started out, both companies were very responsive and would get right back to you, but they were start up companies hungry to develop their brand and a customer base. Now that they’ve become reasonably successful..they no longer feel the need to follow their earlier policy of customer service. Some might say it’s the Pandemic but even if that’s the case, most are working at home from a laptop so communication shouldn’t be an issue.
 
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