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Denny was kind enough to forward me BK’s hate letter that included my home address being shared with numerous vendors. I am grateful to him, as according to BK I should be still waiting for an answer. Now I have it, indirectly.
Keep this in mind gentlemen!
By EU laws and regulations you are protected up to 180 days from the time of purchase or…
4 month from the last recorded conversation by the vendor! Obviously the bank will need to investigate and it takes time, but in my example they were very helpful. They take it...
Dear Denny,
Thank you for the heads up, I truly appreciate the care. Please, if you have the time forward that email to me.
What is extremely saddening that they have already pulled this off in the past and they will definitely do it again. Convincing customers they have no other option or...
Well, it is true that there are always two sides of each stories.
In this case the manufacturer stands for the fact that it has delivered what was ordered. Me, as a customer, feel totally mislead by having given guidance for a fitting that was exclusively recommended by them. After exchanging...
Dear Lads,
Thank you for your inputs, I really appreciate it. I am going to go the card issuing bank personally on Monday and see what they say. The purchase was made by a debit card and I am in Europe with a European bank.
Well, the cat is out of the bag, it is indeed Bill Kelso. I do not...
Dear All,
I am asking you kindly for your knowledge and help. It seems like the manufacturer is not willing to take accountability for the product it delivered. After I returned the item, their last suggestion was to sell the brand new jacket to the secondhand market and the best they can do to...
As of today, the jacket is on its way back to Greece. I can not zip it up and comfortably breath in it, there is absolutely no room for convenience. I would look cool on photos, but not as a jacket to be worn. I am quite interested how smoothly things will go with all the hustle now.
Happy New Year everybody! Sorry, I was away for work. I will post those fit pics once I manage to pull myself together.
I also did not want to portray BK in a bad way and was happy to finally get their answer. However, it is really not easy to communicate with them. It does fit in a very slim...
I have received my jacket and I have very mixed feelings. The craftmanship is stunning, it is a beauty.
On the other hand, sizing...
Reading Greg's post about his custom jacket I really wanted to nail the fit.
I had asked for assistance in figuring out the right size for me. I measured myself...
I emailed them about my order status on October 13 first. Then again on October 18. Finally received an answer on November 14 that my jacket is expected to be shipped within the next couple of weeks.